• Please check in 15-min prior to all departures.

  • Please notify us in advance for coupons & vouchers.

  • All reservations are first come first serve.

  • All customers are recommended to make a confirmed reservation at least 24-hours in advance.

  • Reservations can be modified simply by calling 1-747-477-2656 with 24 hours advanced notice from departure time.

  • Late reservations are subject to rescheduling by a first come first serve basis.

  • Walk-in reservations are welcome.

  • Walk-in reservations are all subject to availability.

  • All reservations online or over the phone must be made with a valid form of payment in advance.

  • Lalaland Tours does require a deposit on all booked tours that are 8 hours or more.

  • Any reservation cancellation is subject to a full refund with a minimum of 24 hours advanced notice.

  • Last-minute cancellations are not subject to any refunds.

  • Cancellations due to weather delays, or traffic delays are not subject to a refund but rather rescheduling.

  • Late arrivals are not qualified for any type of refunds but rather rescheduling